To cancel a reservation, enter your complete confirmation number and your email address below.
Most, but not all, reservations can be cancelled online. If you need assistance cancelling a reservation, please call our Reservations Team at (509) 477-4730.
We'll be happy to help you with your plans.
Your reservation number is located at the top left of your emailed or printed confirmation. If you reserved your site online or by phone, a copy will have been sent to the email address provided.
The first part of the number is 8 digits long and begins with XX. The second part, separated from the first by a dash, is 6 or 7 digits long.
This number, combined with your email address, is used to find your reservation in the Spokane County Parks reservation system.
A valid email address is required to cancel your reservation online.
Enter the email address that was provided with your original reservation, whether online, by phone or at a park.
Email addresses are not upper/lower case sensitive. This means that capital and lower case letters are considered the same letter or character. For security, the characters (letters and numbers) entered in the email field must match the email address on your reservation - regardless of whether the letters of either are capitals or lower case.
You will receive a confirmation receipt of your cancelation via email at this same address.
If you would like to make changes to an existing reservation, or need assistance with your cancelation, please call our Reservations Team at (509) 477-4730. We'll be happy to assist you.
Camping & Cabins
If notification is received from the Reservation Holder at least 24 hours prior to check-in (3:00 p.m.) the $7 reservation fee will be retained by Spokane County and all other applicable reservation dates will be refunded.
If notification of a cancellation is received from the Renter 14 days or more prior to the rental date, the full rental fee will be refunded less the $25.00 cancellation fee.
Patrons shall have the option of cancelling a pre-paid public swim reservation online via point of sale software prior to the reserved entry and receive a full refund of entry fees, minus the cancellation/modification fee of $1.00 per entry ticket. (No fee for free infant/toddler tickets.)
Patrons shall have the option of modifying a pre-paid public swim reservation prior to the reserved entry for the cancellation/modification fee of $1.00 per entry ticket. (No fee for free infant/toddler tickets.)
Once reserved session has begun, no cancellations or modifications may occur.
Spokane County will retain 100% of the funds for any “no-shows” of prepaid entries not otherwise cancelled or modified per guidelines provided herein.
Electronic reimbursement of funds will typically occur within 7 to 14 days following date of refund initiation.
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